I.T. Application Support Analyst
World Acceptance, Greenville, SC
Selenium, SOAP U.I., SQL, Excel, CI/CD, AzureParticipate in board meetings for upcoming rollouts, assist with pragmatic developmental changes on current softwares. Offer highest level of support for all applications. Assisted in restructure of support work flow. Educate service desk member to handle low level support for applications
Full Stack Developer Certificate
University of North Carolina Charlotte
HTML5, CSS3, Javascript ES6+, Insomnia, React, Node.js, Express, MongoDB, Postgres DB, Python, Flask, CI/CD, Cypress, Typescript, OpenAICompleted a 6 month bootcamp to learn full stack development and methodologies with stacks like FReMP, PERN, and MERN stacks.
I.T. Support Analyst
World Acceptance, Greenville, SC
SOAP U.I., Postman, Selenium, SQL, Excel, Apache JMeter, Azure, PractitestStarted T2 support for majority of production applications. Assisted with month end closes for central loan management system. Replicated production bugs with testing environment to more effectively trouble shoot.
I.T. Quality Analyst
World Acceptance, Greenville, SC
SOAP U.I., Selenium, SQL, Excel, Apache JMeter, Azure, PractitestAssisted in rolling out new softwares with feature integration, data flow, bug fixing, and testing. Built test suites for our assortment of restful web services. Designed and ran automated testing fo multiple web applications.
Branch Support Associate
World Acceptance, Greenville, SC
Excel, VBAWalked branches through roll-out of new loan application processes. Assisted branches with payment corrections, draw balancing, and other technical issues. Continued work on VBA projects to assist with data management and reporting.
Customer Care Associate
Greenville, SC
Excel, VBA, Customer ServiceStarted working at World Acceptance Corporation in Customer Care. I noticed the data was all over the place and started working with Excel to fix it. I then found the developer side of Excel and started using VBA to create more robust solutions.
Two Years at Tech
Greenville Technical College
Computer ScienceStarted my journey into the world of Computer Science. I took a C programming class, and the normal core classes.
High School Diploma
Greenville, SC
Computer ScienceI took a very light software development class my freshman year. I was building games in class while they were teaching kids the basics. I graduated from Hillcrest High School where with my sights set on college for Computer Science.